Legal

Privacy Policy

Last updated January 2, 2026. This policy explains how PCH Commercial Automation handles information collected through this website and our business relationships.

Who we are

PCH Commercial Automation, owned and operated by Robert Benvenuti, is a commercial systems integrator headquartered at 108 Delaware Ave, Rochester, NY 14623, USA. You can reach us at +1 (585) 678-6642 or host@pchthomeautomation.com.

Information we collect

We only collect information you provide voluntarily and the minimum technical data required to operate the website.

  • Contact form data: name, company, email, phone number and the content of your message.
  • Quote request data: the items above plus project address, building type, approximate size, timeline, budget range and services of interest.
  • Technical data: standard server logs (IP address, browser type, referring page, timestamp) retained for security and diagnostics for up to 30 days.
  • Cookies: a small preference flag to remember your cookie consent choice. We do not use third-party advertising or tracking cookies on this site.

How we use information

  • To respond to your inquiry, prepare a proposal and provide service.
  • To maintain records of project communications.
  • To improve the website and detect abusive traffic.
  • To comply with legal and tax obligations.

Sharing

We do not sell or rent personal information. We share data only with vendors strictly necessary to deliver our services (for example, our email host) and only as required by law or court order.

Your rights

You may request a copy, correction or deletion of personal information we hold about you by emailing host@pchthomeautomation.com. We will respond within 30 days.

Security

Information is stored on access-controlled systems with encryption in transit. No system is perfectly secure, but we apply reasonable, industry-standard safeguards.

Children

This site is for business use and is not directed to children under 13. We do not knowingly collect information from children.

Changes to this policy

We may update this policy occasionally. The “Last updated” date above always reflects the current version.