Rochester · Pittsford · Webster · Buffalo · Syracuse
Smart buildings,
quietly engineered.
We design, install and support commercial automation systems for businesses across Western New York. Lighting that knows when the room is empty. Shades that move with the sun. Conference rooms that just work. Service you can actually call.
- 11+years in Western NY
- 340+commercial projects delivered
- 9counties we serve
- 24/7support for service contracts
What we install
Eight disciplines under one roof.
We are a single-vendor source for the systems that make a commercial building easier to run. That means one designer, one project manager, one labeled rack, and one phone number when something needs adjusting two years from now.
Why hire us
A licensed electrician started this company. It still feels that way.
Robert founded PCH in 2014 after fifteen years pulling wire and managing residential automation crews. We grew into commercial work because clients kept asking. Today we are eleven people — designers, technicians, programmers — and we still hold ourselves to the trade standards of an electrical contractor: clean penetrations, labeled conductors, manufacturer documentation handed to the client, every time.
- Single point of contact. From the first walkthrough to commissioning to year-five support.
- Documentation you can hand to the next vendor. Rack elevations, programming notes, credential lists, network diagrams.
- A real service department. We answer the phone Mon–Fri 8 to 5:30, and on-call after hours for service contracts.
- No platform lock-in. We design with industry-standard protocols so you are never stranded.
Who we serve
Five industries we know intimately.
We have stopped saying yes to everything. The five sectors below account for the vast majority of our work, and the depth shows up in the small details: how a hotel front desk wants to dim the lobby at 11 PM, why a dental practice cares about UPS runtime, where a restaurant’s chef will plug in a new piece of equipment six months from now.
Discovery
On-site walk, floor plans, conversation with the people who actually use the room.
Design
Scope, drawings, equipment list, fixed-price proposal — usually inside two weeks.
Install
Our crews on your schedule, low-voltage trade coordination, daily clean-up.
Support
Punch-list walk, training, documentation handoff, optional service agreement.
Featured project
A 1890s warehouse, turned into a 22-person creative studio.
14,000 sq ft of brick-and-timber off Mount Hope. The owner wanted the lighting to feel the way the building does in the late afternoon — warm, low, a little theatrical — but also wake people up at 8:30 in the morning without stress. We installed 9 zones of tunable-white track lighting on Lutron Athena, 6 motorized roller shades on the south face, and a single Crestron touch panel at reception. Total project: $148k, 19 working days from rough-in to commissioning.
What our clients say
Eleven years of word-of-mouth in a small market.
“We had three other integrators quote our boardroom retrofit. Robert was the only one who measured the room with us and pushed back on the screen size we asked for — he was right.”
“PCH ran the cabling, mounted everything, and labeled the rack so cleanly that our IT vendor sent us a thank-you email. That has never happened in 12 years.”
“They came back twice in the first month to fine-tune the shade schedule and lighting scenes. No invoice, no fuss. That is why we keep calling them.”
Where we work
Rochester is home. We travel for the right project.
Our shop is on Delaware Avenue, fifteen minutes from downtown. Most of our work is in Monroe County — Pittsford, Brighton, Penfield, Webster, Fairport, Henrietta — but we keep a regular rotation of clients in Buffalo, Syracuse and the Finger Lakes. If your project is more than 90 minutes from us, give us a call anyway. We’ll tell you honestly whether we’re the right fit.
From the blog
Plain-English writing about commercial automation.
No buzzwords, no vendor pitches. Just the questions clients actually ask — budgets, brands, timelines — written by people who do this work for a living.
Ready to talk?
Tell us about your building. We’ll come walk it with you.
Most projects start with a free, no-pressure site walk in Rochester or anywhere in the surrounding nine counties. Bring a floor plan if you have one — we’ll bring coffee and ideas.